CandelabraFamily

Unique, handcrafted fun items for families.

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Hi, Thanks to everyone who has bought items recently and left such lovely reviews, I really appreciate it. Bernie xx.

P.s. Do also check out my other shop, CandelabraCrafts, which is filled with fun things for readers and writers. There are more Alice and sewing items over there.

Announcement

Last updated on Jan 2, 2024

Hi, Thanks to everyone who has bought items recently and left such lovely reviews, I really appreciate it. Bernie xx.

P.s. Do also check out my other shop, CandelabraCrafts, which is filled with fun things for readers and writers. There are more Alice and sewing items over there.

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BM Keeling

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BM Keeling

Reviews

Average item review
5 out of 5 stars
(42)
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About CandelabraFamily

Sales 281
On Etsy since 2017

A New Adventure

Shop members

  • Bernadette Keeling

    Owner

    Hi, this is my smiling face - probably after some quiet writing or crafting time!

Production partners

  • A print shop

    Leeds, England

    Prints the magnets, backing cards are made at home

  • A print shop

    Market Harborough, England

    Prints Notepads to My Design

  • A UK based printing business

    Cirencester, England

    As mentioned in my description,I am only currently selling a small number of mugs to compliment the rest of my stock. It isn't practical yet to buy my own equipment so I use a friendly small business in the Cotswolds which employs around 20 people. They print to my design.

Shop policies

Last updated on Dec 6, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 6 hours of purchase

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

Privacy and Data Protection

All PayPal transactions are subject to the PayPal Privacy Policy which is available here:

https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Unless you have separately signed up to a newsletter, I will only use your shipping and billing address, and contact information:

To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)

Shipping Information

Estimated shipping times (this is the estimated period AFTER I have processed the order and placed it in the post):

United Kingdom: 1-5 business days
North America: 15-25 business days
Europe: 5-15 business days
Australia, New Zealand and Oceania: 15-30 business days

I am unable to guarantee that an item will arrive by a certain date and actual delivery times will depend on the shipping method selected at checkout but I will always try and get items out to you as soon as I can as I know that waiting for things sucks!

At the moment I use standard airmail rather than a courier.

What should I do if there is a problem with my order?

Just get in touch - I always respond and I will always try to resolve any issued quickly and fairly.

In the unlikely event that there is a serious problem please note that it is a term of my insurance policy and therefore a term of my sale to you that this contract and any matter arising from it are to be governed by and interpreted in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts in relation to this contract and any such matter.

Seller details

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